membership event

Membership FAQs

About Member Reservations

When are reservations required?

Members are required to make an advance timed entry reservation on weekends and Monday holidays year-round. Advance tickets are not required on weekdays, excluding Monday holidays, but encouraged for faster check-in.

Do upper level Members need to make an early-entry reservation?

Upper level Member early entry advance tickets (8–10 a.m.) are not required, but encouraged for faster check-in.

Why is a reservation required on weekends and Monday holidays?

The Huntington is a very popular cultural institution particularly on weekends and Monday holidays year-round. Managing capacity on these days with advanced reservations offers Members and the public the best experience possible during their visit.

Why are tickets sometimes available for the public, and “sold out” for Members?

While we prioritize Member visits and provide our Members with the majority of weekend and Monday holiday access, we do allocate a portion of our tickets for public access.

Why is Member Free Day entry not permitted?

To maximize access to the public on Free Day, the first Thursday of every month, Member visitation is not permitted from 10 a.m.–5 p.m. on this day. Upper level early entry is available to eligible Members from 8-10 a.m.

The Huntington is committed to making the institution as accessible to as many people as possible regardless of economic capacity; therefore, one day each month is set aside to provide for maximum public access, providing tickets free of charge.

When are tickets released?

Tickets are released the last Tuesday of every month at noon for the following month.

How do I reserve a ticket?

Visit our reservation page, enter your Membership ID and last name for verification, proceed to select your desired event, date and visit time before completing your order.

How do I cancel a reservation?

Canceling your reservation frees up space for other Member households to visit. You can cancel your order by clicking on the cancelation link in your order confirmation email.

How do I rebook a reservation?

Please feel free to rebook yourself for another available date and time.

Why is the system denying the number of tickets I input?

You will not be able to enter more tickets that are currently available.

 

About my Membership

When will I receive my Membership card?

Beginning July 1, 2021, Sustaining, Contributor and Affiliate level Members will be issued digital Membership card(s) via an email order confirmation. Supporting, Patron and Benefactor Members can expect to receive physical Membership card(s) in approximately 2-3 weeks from the day your contribution is received in addition to a digital card.

How many cards are included with my Membership?

Members receive up to two cards per Membership. In addition, Supporting level and higher can receive two youth entry cards for children ages 13-18, and Supporting, Patron and Benefactor levels receive an additional adult entry card.

Does my Membership grant reciprocal admission benefits at any other museums, libraries or botanical gardens?

Your Huntington Membership does not grant reciprocal admission privileges at any other museums, libraries or botanical gardens nationwide. Inversely, The Huntington does not accept reciprocal admission benefits from participating cultural institutions.

Is my Membership tax deductible?

All Huntington Memberships are tax-deductible as allowed by law.

Can my Gift Membership activation package from the Holiday appeal (free Gift Membership with upgrade or renewal of higher level) be used for renewal of my Membership?

No, Gift Memberships received as part of the Holiday Membership upgrade/renewal appeal are not valid for renewal of your own household account.
 

Using my Membership

Lost/stolen Membership card

You may request a replacement by emailing [email protected], or stop by the Member Center on your next visit. You will receive a digital card, or a physical replacement card within 2-3 weeks depending on your level. You may visit The Huntington in the meantime by presenting your photo I.D.at Admissions.

How can I add a nanny or a caregiver to my Membership?

By joining at the Supporting, Patron or Benefactor level, you may designate a third person for an entry card on the membership. This person may be a family member, nanny, caregiver, or anyone of your choice. Entry card holders do not receive event benefits but do receive the Huntington Store, Café and Coffee Shop discounts. You may also give your guest passes to your nanny or caregiver to use for a one-time entrance, or give them the gift of a Sustaining Membership.

Can I send my children to The Huntington with their grandparents?

Membership cards are non-transferable, so you would need to buy a Membership that allows you to add an extra cardholder (Supporting, Patron or Benefactor) or give the grandparents your one-time use guest passes. Your children’s admission, under age 18, is always covered under your Membership.

If another cardholder on my Membership doesn’t come with me, can I take someone else in their place?

Yes. We require that at least one person named on the Membership be present with a photo I.D. For example, if you and your second cardholder are listed on your Huntington Membership, you may bring someone else in place of your second cardholder (but you cannot give your card to someone else to come on their own). To verify how many people are covered under your Membership category, see Membership Levels or call 626-405-2124.

If I upgrade or downgrade before my Membership expires, when do my new benefits go into effect?

Newly elected Membership benefits begin immediately upon renewal receipt and processing.

How can I keep up on Huntington events and news?

As a Huntington member, you will receive our monthly e-newsletter, Member announcements and all eligible event and program invitations. To be added to our email list, please contact us at [email protected]. All events and exhibitions may be found on the Calendar.
 

About Guest Passes

Do guest passes expire?

Guest passes are valid for one year from Membership purchase, or renewal month, or valid for two years from purchase, or renewal month of two-year Memberships. Guest passes received prior to May 2019 that do not note an expiration date do not expire and will continue to be accepted.

Lost/stolen guest passes

The Huntington is unable to replace guest passes. Guest passes are mailed to you. Please keep your guest passes in a safe place.

Are guest passes transferable?

Yes. You do not have to accompany your guests to The Huntington and each guest pass is valid for either one adult or child admission.
 

Do you have a question we haven't answered? Please email us at [email protected] or call us at 626-405-2124 and we'll be happy to help you!