Membership FAQs

Tickets are released every other Tuesday at 12 p.m. for the next 2 weeks.

Visit our reservation page, enter your Membership ID and last name for verification, proceed to select your desired event, date and visit time before completing your order.

Canceling your reservation frees up space for other Member households to visit. You can cancel your order by clicking on the cancelation link in your order confirmation email.

Please feel free to rebook yourself for another available date and time.

Due to the LA County and State COVID-19 mandates, to open safely we are required to limit the number of visitors per day. A city inspector is invited out to our facilities periodically to verify enforcement of this requirement.

This could be happening for two reasons: (1) the number of tickets requested is not covered by your existing Membership level or (2) the time slot selected has reached capacity in which case, please select an alternate time to visit.

Unfortunately, State and County COVID-19 safety requirements include limited capacity per day and that mandate supersedes Membership benefits.

While we prioritize Member visits and provide our Members with the majority of daily capacity, we do allocate a portion of our tickets for the public to provide them with access too.

You can expect to receive your permanent Membership card(s) in approximately 2-3 weeks from the day your contribution is received. If you purchase your Membership online, you will be issued a digital Membership card for immediate use.

Members receive up to two cards per Membership. In addition, Supporting level and higher can receive two youth entry cards for children ages 13-18, and Supporting, Patron and Benefactor levels receive an additional adult entry card.

Your Huntington Membership does not grant reciprocal admission privileges at any other museums, libraries or botanical gardens nationwide. Inversely, The Huntington does not accept reciprocal admission benefits from participating cultural institutions.

All Huntington Memberships are tax-deductible as allowed by law.

No, Gift Memberships received as part of the Holiday Membership upgrade/renewal appeal are not valid for renewal of your own household account.

There is a $5 processing fee for each replacement card. You may order by calling 626-405-2124, mail your request with a personal check to The Huntington, Membership Department, 1151 Oxford Road, San Marino, CA 91108, or stop by the Member Center on your next visit. You will receive your replacement card within 2-3 weeks. You may visit The Huntington in the meantime by presenting your photo I.D. at the membership window, where you will be issued a temporary card.

By joining at the Supporting, Patron or Benefactor level, you may designate a third person for an entry card on the membership. This person may be a family member, nanny, caregiver, or anyone of your choice. Entry card holders do not receive event benefits but do receive the Huntington Store, Café and Coffee Shop discounts. You may also give your guest passes to your nanny or caregiver to use for a one-time entrance, or give them the gift of a Sustaining Membership.

Membership cards are non-transferable, so you would need to buy a Membership that allows you to add an extra cardholder (Supporting, Patron or Benefactor) or give the grandparents your one-time use guest passes. Your children’s admission, under age 18, is always covered under your Membership.

Yes. We require that at least one person named on the card be present with a photo I.D. For example, if you and your husband are listed on your Huntington Membership, you may bring your sister in your husband’s place (but you cannot give your card to your sister to come on her own). To verify how many people are covered under your membership category, see Membership Levels or call 626-405-2124.

Newly elected Membership benefits begin immediately upon renewal receipt and processing.

As a Huntington member, you will receive our monthly e-newsletter, Member announcements and all eligible event and program invitations. To be added to our email list, please contact mailto:[email protected]. The Huntington calendar of events and exhibitions may also be found online.

Yes. You do not have to accompany your guests to The Huntington and each guest pass is valid for either one adult or child admission.

Beginning May 2019, guest passes issued are valid for one year from Membership purchase, or renewal month, or valid for two years from purchase, or renewal month of two-year Memberships. Guest passes received prior to May 2019 that do not note an expiration date do not expire and will continue to be accepted.

The Huntington is unable to replace guest passes. Guest passes are mailed with your Membership card. Please keep your guest passes in a safe place.